Job Description:
Located in beautiful Newburyport Massachusetts, Boston Conveyor and Automation (BCA) has brought together a very experienced and successful team to focus on the automation processes in the food manufacturing, life science and general manufacturing industries. Due to rapid growth, BCA is in need of a Deburring & Polishing Mechanic.
Job Overview
We are seeking a detail-oriented and proactive Sales Department Administrator to join our dynamic team. The ideal candidate will be responsible for maintaining and optimizing our CRM platform, ensuring that it meets the needs of our organization and enhances our sales processes. This role will support BCA’s Sales & Application team in their efforts to deliver custom systems in the fast-growing Automation space.
Responsibilities and Responsibilities
- Maintain CRM/SalesForce database, creating and managing user accounts, roles, and profiles
- Support to sales and applications teams to maximize leads and opportunities
- Validate and track leads and opportunities through the quoting process
- Creating reports and dashboards to visualize data and track performance
- Partner with Applications and Sales Team to ensure quoting process is in line with customer commitments
- Assist in holding sales team to customer commitment
- Contact warm & cold leads to qualify potential opportunities, early-stage lead follow-up and qualification
- Other administrative duties as assigned
Required Skills:
Strong understanding of data management and CRM principles. Excellent communication, interpersonal, technical and organizational skills are also crucial.
Qualifications:
- 3+ years of experience on CRM platform
- SalesForce experience preferred
- Experience with standard CRM reporting and dashboards
- Understand sales performance metrics
- Monitoring sales efforts of in-house sales team
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks and prioritize effectively
- Strong attention to detail and accuracy in data entry
- Proficient in Microsoft Office
Benefits:
- Health Insurance
- Dental
- Vision Insurance
- Life Insurance
- 401k with matching
- Paid time off & Paid Holidays
